Customer Experience & Support

Pre-service preparation; Customer service

Pre-Service Preparation

• What do I need to do before the System4 IPS team comes to my facility?
• How long do you think servicing will take?
• Will cleaners bring their own chemicals or cleaning products?
• Can paper goods be provided?

Customer Service

• What kinds of customer service support do you have?

Communications and Consistency

• Are cleaners able to work after hours?
• Do your cleaners speak English?
• Will I receive the same cleaner every time?