---
title: What kinds of customer service support do you have?
description: Before the System4 IPS team arrives, use our online support form or video recording feature for quick assistance. Each client has a dedicated account manager for any inquiries or special requests.
---
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2. [Customer Experience & Support](https://knowledge.system4ips.com/knowledge/customer-experience-support?hsLang=en)
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# What kinds of customer service support do you have?
## Our team is always ready to help you!
- ONLINE SUPPORT REQUEST
- Need help? We've got a new online support form, so you can contact us whenever you need help. Visit our website for the [Customer Service Request form](https://www.system4ips.com/customer-service-request-ticket-form?hsLang=en).
- VIDEO RECORDING SUPPORT
- Use our video recording feature for quick and easy communication. Let us SEE your cleaning issue. 👉 Record a video 👈 and share it with the cleaner to get the service back on track. Pictures (or videos) say a thousand words! [Record a video](https://app.contact.liveswitch.com/form#b27f6012-926c-40de-9df6-d9f210c0e825).
- DEDICATED ACCOUNT MANAGERS
- Every client has their own account manager. Your manager is your go-to person for any inquiries, feedback, or special requests.
- [Service Coverage & Offerings](https://knowledge.system4ips.com/knowledge/service-coverage-offerings?hsLang=en#main-content)
- [Regions Served](https://knowledge.system4ips.com/knowledge/service-coverage-offerings?hsLang=en#regions-served)
- [Types of Facilities](https://knowledge.system4ips.com/knowledge/service-coverage-offerings?hsLang=en#types-of-facilities)
- [Pricing](https://knowledge.system4ips.com/knowledge/service-coverage-offerings?hsLang=en#pricing)
- [Other Services](https://knowledge.system4ips.com/knowledge/service-coverage-offerings?hsLang=en#other-services)
- [Importance & Benefits of Cleaning](https://knowledge.system4ips.com/knowledge/importance-benefits-of-cleaning?hsLang=en#main-content)
- [Commercial Cleaning](https://knowledge.system4ips.com/knowledge/importance-benefits-of-cleaning?hsLang=en#commercial-cleaning)
- [Benefits of Hiring a Cleaning Service](https://knowledge.system4ips.com/knowledge/importance-benefits-of-cleaning?hsLang=en#benefits-of-hiring-a-cleaning-service)
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- [Safety & Application](https://knowledge.system4ips.com/knowledge/antimicrobial-coatings-amc?hsLang=en#safety-application)
- [Maintenance & Cleaning](https://knowledge.system4ips.com/knowledge/antimicrobial-coatings-amc?hsLang=en#maintenance-cleaning)
- [Customer Experience & Support](https://knowledge.system4ips.com/knowledge/customer-experience-support?hsLang=en#main-content)
- [Pre-Service Preparation](https://knowledge.system4ips.com/knowledge/customer-experience-support?hsLang=en#pre-service-preparation)
- [Customer Service](https://knowledge.system4ips.com/knowledge/customer-experience-support?hsLang=en#customer-service)
- [Communications and Consistency](https://knowledge.system4ips.com/knowledge/customer-experience-support?hsLang=en#communications-and-consistency)
- [Billing & Payments](https://knowledge.system4ips.com/knowledge/billing-payments?hsLang=en#main-content)
- [Payment Methods](https://knowledge.system4ips.com/knowledge/billing-payments?hsLang=en#payment-methods)
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